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Ratings and Reviews 0 Ratings
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What is LoopVOC?
Customer insights are more than just survey results; they involve a wider range of feedback mechanisms. LoopVOC harnesses AI to compile and analyze insights from multiple channels in real-time, equipping SaaS leaders with essential tools to enhance their growth strategies. All customer feedback is systematically organized and scrutinized within a single platform. The AI-powered text analytics reveal vital customer insights, enabling you to prioritize developing effective solutions over merely identifying problems. With our out-of-the-box, B2B SaaS-specific topic modeling, your team can start immediately and without any hassle. This method provides a true, real-time grasp of the customer's voice, removing any ambiguity about their preferences. By clarifying the most pressing risks and opportunities during the customer journey, your team is better prepared to tackle challenges that may restrict growth, thereby nurturing a collaborative customer program that is advantageous for both your clients and your financial outcomes. This comprehensive perspective guarantees that every dimension of the customer experience is managed proficiently. Additionally, it fosters a culture of continuous improvement, ensuring that your organization remains responsive to evolving customer needs.
What is Feature Monkey?
An all-encompassing platform is created to collect, analyze, and act on customer insights effectively. It empowers you to turn these insights into practical features while actively involving users in the product development journey. By concentrating on the features that users want the most, you can allocate resources more efficiently and optimize your development process. Gain insights into who is advocating for specific features and comprehend their use cases right from the beginning. Keep your audience informed about ongoing initiatives and provide regular updates to maintain transparent communication. This platform equips you with all the tools needed to close the customer feedback loop effectively, ensuring no vital input is missed. Effortlessly track feedback using voting systems that engage all relevant stakeholders. Encourage collaboration among various teams, including sales and marketing, to boost overall effectiveness. Seamlessly integrate Feature Monkey into your website to streamline the feedback collection process, removing the hassle of repetitive logins for users. With Baboon-the monkey overseeing automatic management, you can efficiently monitor feature requests from new clients and enhance your deal closure rates. Create a central repository for gathering feedback that consolidates all teams, ensuring that each perspective is acknowledged. This strategy not only simplifies communication but also deepens the relationship between your teams and the users, fostering a more collaborative environment. By actively engaging with customers, you can better align your development goals with their needs, driving greater satisfaction and loyalty.
Integrations Supported
Axis LMS
Expensya
Indent
API Availability
Has API
API Availability
Has API
Pricing Information
$149 per month
Free Trial Offered?
Free Version
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LoopVOC
Date Founded
2017
Company Location
United States
Company Website
www.loopvoc.com
Company Facts
Organization Name
Feature Monkey
Company Website
www.featuremonkey.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Feature Management
A/B Testing
Entitlement Management
Feature Alerts
Feature Flag / Toggle
Feature Rollout Management
KPI Monitoring
Kill Switch
Multivariate Testing
Product Experimentation
Whitelist Creation