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What is Loyal?

Loyal represents a robust digital healthcare platform crafted to optimize and elevate the interactions between patients and providers within health systems by bringing together key care elements, such as the administration of provider and location information, digital engagement tools, automated scheduling features, conversational chat capabilities, health risk assessments (HRAs), customer relationship management (CRM) systems, and reputation management, all available through one cohesive interface. Utilizing advanced natural language processing and AI technologies, the platform makes it easier for patients to locate care, secure immediate appointment bookings across multiple platforms, engage with AI for support, and successfully navigate their healthcare experiences. Furthermore, it provides organizations with automated CRM solutions, comprehensive provider directories, review and rating tools, and insightful data analytics, all essential for improving patient engagement, increasing conversion rates, and guiding informed strategic decisions. This all-encompassing methodology not only boosts operational productivity but also nurtures a more integrated and responsive healthcare ecosystem for patients and providers alike. Ultimately, this ensures that healthcare experiences become more user-friendly and efficient, paving the way for better health outcomes.

What is 5thPort?

5thPort serves as a digital platform for eConsent, patient engagement, and education, suitable for use in individual practices, hospitals, healthcare systems, and clinical research environments. By employing high-quality, prescriptive media along with the teach-back method, it effectively informs patients and caregivers about their diagnoses, treatment plans, and the associated risks and benefits. The platform's digital eConsent feature promotes meaningful dialogues between patients and healthcare providers after patients have been thoroughly educated. Implementing 5thPort can lead to the following benefits: it can save practitioners 15 to 20 minutes per consultation without requiring extra effort, improve the overall patient experience, alleviate anxiety on appointment days, foster active patient participation in healthcare discussions, and help decrease nurse burnout. With these advantages, 5thPort not only enhances the quality of care but also supports healthcare professionals in managing their workload more effectively.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loyal

Date Founded

2015

Company Location

United States

Company Website

loyalhealth.com

Company Facts

Organization Name

5thPort

Date Founded

2017

Company Location

United States

Company Website

www.5thport.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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