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What is Loyalty Management Suite?

In the travel and transportation sector, the cornerstone of a company's success is its ability to adapt to the changing demands of customers through effective loyalty programs. As these demands can fluctuate in dynamic markets, it is essential for businesses to implement a loyalty solution that can be modified quickly and autonomously by their loyalty teams, without dependence on external systems. This necessary flexibility is best achieved with a robust tool, such as our Loyalty Management Suite (LMS), which guarantees both adaptability and security. With its array of versatile and standard features, LMS empowers businesses to design their loyalty programs with ease, enabling them to swiftly respond to customer preferences and emerging trends. Furthermore, LMS offers a detailed view of your most loyal customers, allowing you to utilize securely collected data to create tailored offers that align with each individual's specific interests. From a technological standpoint, LMS meets all necessary criteria, ensuring that loyalty initiatives are both impactful and progressive. By leveraging the capabilities of LMS, businesses can successfully retain their esteemed customers while simultaneously boosting their overall presence in the market. This strategic approach not only fosters customer loyalty but also strengthens the brand's competitive edge in an ever-evolving landscape.

What is Giift LBMS?

Create robust and scalable customer loyalty programs with a comprehensive infrastructure that manages everything from program development and customer onboarding to a seamless omnichannel interface that enhances customer engagement and satisfaction. Your dedicated customers can choose from over 10 million redemption options, spanning travel reservations, gift cards, merchandise, unique experiences, charitable donations, and much more. By opting for on-premise deployments, you ensure control over your loyalty system while safeguarding your data's integrity and security. The multi-language support feature enables the design of a global loyalty program, allowing you to reach a wide audience through a single platform. Coupled with a conversational AI interface and established service level agreements, you can receive prompt and effective assistance throughout the entire process. Additionally, deploying loyalty programs across various channels ensures a cohesive experience for customers and provides valuable cross-channel insights that can drive future strategies. This approach not only enhances customer satisfaction but also fosters long-term loyalty and engagement.

Media

Media

Integrations Supported

Alchemer
BambooHR
Deputy
Dropbox
Freshdesk
Freshsales
Google Drive
Google Workspace
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Nekton.ai
Pipedrive
SAP SuccessFactors
Salesforce
Shopify
Slack
Typeform
Zapier
Zendesk

Integrations Supported

Alchemer
BambooHR
Deputy
Dropbox
Freshdesk
Freshsales
Google Drive
Google Workspace
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Nekton.ai
Pipedrive
SAP SuccessFactors
Salesforce
Shopify
Slack
Typeform
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loyalty Partner Solutions

Date Founded

2008

Company Location

Germany

Company Website

www.lpsolutions.com

Company Facts

Organization Name

Giift

Date Founded

2012

Company Location

Singapore

Company Website

www.giift.com/en/lbms

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

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