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Ratings and Reviews 0 Ratings
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What is Lucidworks Fusion?
Fusion converts isolated data into distinctive insights tailored for individual users. Lucidworks Fusion empowers clients to effortlessly implement AI-driven search and data discovery solutions within a contemporary, containerized cloud-native framework. Data scientists have the capability to engage with these applications by leveraging their existing machine learning models. Additionally, they can swiftly develop and implement new models using widely-used tools such as Python ML and TensorFlow. Managing Fusion cloud deployments is not only simpler but also carries reduced risks. Lucidworks has revamped Fusion by employing a cloud-native microservices architecture that is orchestrated and overseen by Kubernetes, enhancing its overall functionality. This allows clients to dynamically adjust their application resources in accordance with usage fluctuations, thereby minimizing the complexities associated with deploying and upgrading Fusion. Furthermore, Fusion plays a crucial role in preventing unexpected downtime and maintaining optimal performance levels. It natively supports Python machine learning models and facilitates the integration of custom ML models, ensuring versatility in data processing. This comprehensive approach ultimately enhances the user experience and maximizes the utility of the data at hand.
What is Inbenta?
Discover a Customer Interaction Management platform that leverages symbolic AI to boost self-service options and improve customer loyalty and satisfaction. This innovative system adeptly understands user queries, even when expressed in diverse ways, ensuring a thorough comprehension from the onset. With an implementation period that spans just days instead of months, this high-efficiency AI solution is instantly ready for deployment. Its proprietary NLP technology, based on Meaning-Text Theory, fosters engaging and meaningful conversations. Furthermore, the platform seamlessly integrates with your existing knowledge base, content, and product offerings, while supporting over 30 languages across multiple channels, including web, mobile, social media, and SMS. Customizable open APIs and SDKs allow you to tailor the system to meet your specific needs. Numerous businesses have found reliability and satisfaction using Inbenta, and you too can tap into the advantages of our AI platform to tackle both standard business scenarios and unique challenges. Importing, integrating, or adding content into Inbenta is straightforward, and our user-friendly visual drag-and-drop editor enables you to quickly construct decision trees, transforming them into transactional applications through our adaptable webhooks system. Moreover, Inbenta is built with the flexibility to evolve alongside your organization’s changing requirements, making it a future-proof solution for customer interaction management. It's time to revolutionize how you engage with your customers.
Integrations Supported
Canopy
Facebook
FindTuner
Google Cloud Discovery AI
NICE CXone Mpower
Salesforce
Salesforce Service Cloud
Zendesk
Integrations Supported
Canopy
Facebook
FindTuner
Google Cloud Discovery AI
NICE CXone Mpower
Salesforce
Salesforce Service Cloud
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lucidworks
Date Founded
2007
Company Location
United States
Company Website
lucidworks.com
Company Facts
Organization Name
Inbenta
Date Founded
2005
Company Location
United States
Company Website
www.inbenta.com/en/
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal