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What is Luma Health?

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platformâ„¢ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrockâ„¢, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

What is BetterAccess?

Discover a more efficient scheduling experience that features a user-friendly booking interface and customizable appointment types, complete with crucial qualifying questions designed specifically for your patients. By enhancing digital interaction across various platforms, you can increase patient acquisition, improve conversion rates, and promote long-term loyalty. Gain valuable insights into appointment metrics, marketing tactics, operational performance, and avenues for potential revenue enhancement. Keep track of the timing, methods, and types of appointments requested. Assess the success of your digital marketing initiatives. Utilize interactive dashboards to display key performance indicators. Analyze patient demographics, insurance types, and prevalent health issues in depth. Reduce instances of no-shows and cancellations through automated appointment reminders, creating a more dependable scheduling framework for both patients and healthcare providers. Furthermore, this system cultivates a greater understanding of patient requirements, which ultimately enhances service quality and overall satisfaction while ensuring that your practice remains responsive to patient needs. This holistic approach can pave the way for a more patient-centered care model.

Media

Media

Integrations Supported

CareCloud
Intergy EHR
MEDITECH Expanse
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
WebPT
athenaClinicals
eClinicalWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Luma Health

Date Founded

2015

Company Location

United States

Company Website

www.lumahealth.io

Company Facts

Organization Name

BetterHealthcare

Company Website

www.betterhealthcare.co/betteraccess

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Medical Scheduling

Appointment Management
Drag & Drop
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Reminders
SMS Messaging

Queue Management

Not specified

Telemedicine

Not specified

Vaccine Management

Not specified

Categories and Features

HIPAA Compliance

Not specified

Patient Engagement

Not specified

Patient Scheduling

Not specified

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