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What is Lumavate?

By utilizing pre-designed templates and a wide range of integrations, we drastically shorten your time to market. Modern consumers have exceptionally high standards, making conventional methods of developing digital experiences inadequate. This underscores the need for a platform that streamlines the process of creating engaging and personalized digital interactions. With Lumavate, you can easily integrate your existing technology infrastructure, allowing you to provide impactful and data-driven digital experiences for customers, employees, and partners. Embrace the future of digital experience development and successfully address the changing demands of your audience. In doing so, you position your brand as a leader in innovation and responsiveness.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Integrations Supported

1inch Wallet
BigCommerce
CareCloud
Constant Contact
DentiMax
Google Business Profile
Keap
MOGO Cloud Dental Software
Mindbody
OfficeMate
Onfleet
PayPal
Pocomos
QuickBooks Online Advanced
Roghnu
Shopify
Zenoti
Zenreach
mHelpDesk
storEDGE

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lumavate

Company Location

United States

Company Website

www.lumavate.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Catalog Maker

Not specified

Customer Engagement

Not specified

Customer Experience

Analytics
Knowledge Management
Multi-Channel Collection
Survey Management

Low-Code Development

Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Sales Enablement

Not specified

SMS Marketing

2-Way Messaging
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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