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What is LumenAd?

LumenAd serves as a comprehensive ad management platform that streamlines, standardizes, and harmonizes information from cross-channel campaigns. Built upon a reliable framework, LumenAd integrates programmatic, direct search, and social data into a cohesive system. By centralizing all advertising activities, it transforms these efforts into an easy-to-navigate hub. Marketers are empowered to swiftly generate insightful reports, link to various data sources, design, and execute campaigns efficiently. This platform alleviates the burdensome task of data manipulation, allowing professionals to refocus on their marketing strategies. Ultimately, LumenAd enhances productivity by simplifying the complex process of managing advertising data.

What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

Media

Media

Integrations Supported

CallRail
Facebook
Google Analytics
Google Marketing Platform
Instagram
LinkedIn
Microsoft Advertising
Pinterest
Roku OneView
Snapchat
SoundCloud
Spotify
The Trade Desk
X (Twitter)
Yelp
YouTube

Integrations Supported

CallRail
Facebook
Google Analytics
Google Marketing Platform
Instagram
LinkedIn
Microsoft Advertising
Pinterest
Roku OneView
Snapchat
SoundCloud
Spotify
The Trade Desk
X (Twitter)
Yelp
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LumenAd

Date Founded

2013

Company Location

United States

Company Website

lumenad.com

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

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