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Ratings and Reviews 0 Ratings
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What is LumenVox Voice Biometrics?
Businesses can enhance their customer interactions by implementing voice biometrics authentication while maintaining robust security measures.
LumenVox's Voice Biometrics technology evaluates customers by analyzing their voice recordings against a database of previously authenticated voice samples, known as "voiceprints," to determine authenticity or fraudulence. Just as each person's fingerprint is distinct, so is their voice, making Voice Biometric Authentication a powerful tool for identity verification.
The adaptable nature of LumenVox's Voice Biometrics technology allows organizations to choose the most suitable method for their needs, facilitating a streamlined and secure approach to customer verification. By integrating LumenVox Voice Biometrics, companies not only improve the user experience and cut operational costs but also bolster their security protocols. Additionally, the inclusion of liveness detection offers an extra layer of protection, ensuring that interactions remain safe and reliable. Overall, this technology represents a significant advancement in both customer service and security practices.
What is LumenVox Automatic Speech Recognition (ASR)?
Voice recognition and authentication technologies powered by AI have the potential to revolutionize how customers engage with services. With adaptable voice-enabled solutions, you can cater to the diverse needs of your clientele in a timely and cost-effective manner. Our primary focus is on voice enablement for applications, ensuring that you receive exceptional voice automation and interaction experiences. The LumenVox ASR and TTS systems offer both precision and affordability, enhancing efficiency for both customers and service providers alike. You will find that every interaction can be unique, catering to the individual needs of each caller. Furthermore, our technology supports the recognition of various dialects through a unified global language model, providing unparalleled versatility in features, implementation, and revenue generation. With LumenVox, your only limit is your imagination, as we empower you to conceptualize and construct innovative solutions tailored to your requirements.
Integrations Supported
Avaya Aura
Avaya Experience Platform
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate
Integrations Supported
Avaya Aura
Avaya Experience Platform
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LumenVox
Date Founded
2001
Company Location
United States
Company Website
www.lumenvox.com
Company Facts
Organization Name
LumenVox
Date Founded
2001
Company Location
United States
Company Website
www.lumenvox.com
Categories and Features
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition