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What is Luminoso?

Luminoso revolutionizes the way unstructured text data is transformed into essential business insights. By harnessing common-sense artificial intelligence, we enable organizations to comprehend and act upon the information they receive. Our platform is designed to require minimal setup, ongoing maintenance, or training, and it operates without the need for any initial data input. Luminoso merges cutting-edge natural language understanding technology with an extensive knowledgebase to learn and interpret words in context as humans do, allowing for rapid text analysis that takes minutes rather than months. Furthermore, our software supports over a dozen languages natively, empowering leaders to swiftly investigate data relationships, understand feedback, and prioritize queries to maximize value. As a privately held company, Luminoso is based in Boston, MA, and is dedicated to simplifying the complexity of data interpretation for organizations worldwide.

What is Gavagai?

Our cutting-edge natural language processing technology utilizes artificial intelligence to gather, examine, and present insights from various types of customer communications. This encompasses everything from call transcripts, chat logs, emails, support inquiries, return requests, social media engagements, to surveys, all available in 47 languages. With our Explorer tool, users can swiftly evaluate open-ended text feedback within mere minutes. Furthermore, Explorer is equipped with an API that facilitates the effortless integration of unstructured text data into your business intelligence frameworks. The domain of employee experience is centered on evaluating and pinpointing the factors that enhance employee satisfaction and drive motivation. Our solutions enable organizations to effectively manage, analyze, and interpret large volumes of unstructured natural language information in significantly less time than typical methods. Designed for ease of use, the platform allows you to develop custom bots that cater to your unique business needs without requiring any programming skills. Immediate enhancements in operational efficiency can be realized just minutes after setup. In addition, the Gavagai API offers a comprehensive set of semantic analysis tools supporting 47 languages, granting users instant access to intuitive endpoints. This powerful functionality ensures that organizations can capitalize on insights drawn from their data, thereby improving their decision-making processes and fostering a more engaged workforce. Ultimately, by leveraging these advanced technologies, businesses can not only enhance customer communication but also significantly boost overall productivity and employee engagement.

Media

Media

Integrations Supported

Integrations Supported

SurveyMonkey Enterprise

API Availability

API Availability

Has API

Pricing Information

$1250/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Luminoso Technologies Inc.

Date Founded

2010

Company Location

United States

Company Website

luminoso.com

Company Facts

Organization Name

Gavagai

Date Founded

2009

Company Location

Sweden

Company Website

www.gavagai.io

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Sentiment Analysis
Text Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics

Experience Management

Analytics
Customer Segmentation
Sentiment Analysis
Text Analysis

Machine Learning

Deep Learning
Model Training
Natural Language Processing (NLP)
Visualization

Natural Language Processing

In-Database Text Analytics
Parsing
Part-of-Speech Tagging
Stemming/Lemmatization
Tokenization

Predictive Analytics

AI / Machine Learning
Sentiment Analysis

Qualitative Data Analysis

Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Text Mining

Document Filtering
Graphical Data Presentation
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Text Analytics

Not specified

Text Mining

Not specified

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