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What is MATRIXX Digital Commerce?

Cutting-edge solutions for packaging, marketing, and distributing digital services are crucial across mobile platforms and various channels at every phase of the customer buying journey. These innovations facilitate immediate charging, oversight, and management for both circuit-switched and IP-based services, providing a consolidated perspective of customer transactions. They allow for swift service creation, encourage real-time customer interactions, support flexible product launches, and enable immediate monetization. MATRIXX Digital Commerce presents the advanced digital tools needed to satisfy customer expectations efficiently. Distinct from other offerings, MATRIXX is specifically crafted to blend the durability and efficiency of network functions with the adaptability found in IT applications. By eliminating the divide between network and IT, it positions your enterprise for rapid growth. Its click-not-code approach allows business users to independently handle logic, as RESTful APIs provide seamless integration throughout all organizational processes. This methodology not only boosts efficiency but also cultivates innovation within the framework of your digital services. Moreover, MATRIXX's design ensures that businesses can quickly adapt to changing market needs and customer preferences.

What is Cimpl?

Upland Cimpl offers a cloud-based, multitenant telecom expense management solution that allows organizations to effectively oversee their Enterprise Digital Footprintâ„¢, which encompasses the intricate inventory, costs, and usage of IT, telecom, and wireless services. Their software-as-a-service platform integrates actionable data analytics while automating various business processes to maximize return on investment in technology assets. By automating these processes, organizations and their employees can efficiently manage, control, and align their resource consumption at scale. This not only enhances operational efficiency but also allows companies to focus on strategic initiatives.

Media

Media

Integrations Supported

BillingPlatform
Gotransverse

Integrations Supported

BillingPlatform
Gotransverse

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MATRIXX Software

Date Founded

2008

Company Location

United States

Company Website

www.matrixx.com/digital-commerce/

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/cimpl/

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

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