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What is MDidentity?

Engage in your patient's online conversations by receiving notifications for new reviews and aggregating feedback from significant platforms all in one streamlined dashboard. Effective reputation management plays a crucial role in achieving success within the healthcare sector. Keep track of how well your marketing initiatives are performing, alongside various locations and healthcare providers, by utilizing measurable key performance indicators. Patients have a high level of trust in online reviews, often equating their importance to that of personal recommendations from friends or family. Improve your website's attractiveness to potential patients by incorporating customized review widgets that display your ratings prominently. Ensure that you remain compliant with HIPAA regulations by having the option to hide specific reviews if necessary. Monitor vital account KPIs, such as the conversion rate from reviews to appointment bookings, to analyze your effectiveness. Maintain a personal touch with customizable templates that simplify the process of sending review requests. Whether you prefer to manage your reviews through our mobile app or your desktop, both options provide you with the flexibility you need. By utilizing these resources, you can create and sustain a robust online presence, which is increasingly important in today's digital-first world. Ultimately, these tools empower you to foster trust and engagement with your patients more effectively.

What is Aloha?

Aloha is a comprehensive patient engagement and practice growth platform that leverages AI to automate communication, marketing, and operational workflows. It helps practices scale by offering online scheduling, review generation, referral systems, digital forms, and 2-way texting in one unified solution. With intelligent automations, practices can reactivate dormant patients, reduce no-shows, collect more reviews, and streamline follow-ups without requiring additional staff. Aloha’s seamless EHR integration ensures every appointment, message, and form is synced accurately, improving both workflow consistency and patient experience. Its analytics engine provides insights that show which campaigns are driving appointments and which touchpoints need improvement. Providers can use web chat and instant messaging to convert more website visitors into booked appointments. The system also supports specialty-specific needs, particularly for chiropractic and optometry practices, helping them personalize patient communication at scale. Aloha’s automated reminders and confirmations significantly cut administrative workload and improve schedule efficiency. The platform empowers practices to maintain strong patient relationships while staying competitive in a digital-first healthcare environment. By replacing fragmented tools with an all-in-one solution, Aloha becomes a reliable growth engine for practices of all sizes.

Media

Media

Integrations Supported

Curve Hero
DrChrono
EZBIS
Genesis Chiropractic Software
Herfert Software

Integrations Supported

Curve Hero
DrChrono
EZBIS
Genesis Chiropractic Software
Herfert Software

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$299/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patient Spectrum

Date Founded

2007

Company Location

United States

Company Website

www.mdidentity.com

Company Facts

Organization Name

Aloha

Date Founded

2016

Company Location

United States

Company Website

getaloha.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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