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What is MDidentity?

Engage in your patient's online conversations by receiving notifications for new reviews and aggregating feedback from significant platforms all in one streamlined dashboard. Effective reputation management plays a crucial role in achieving success within the healthcare sector. Keep track of how well your marketing initiatives are performing, alongside various locations and healthcare providers, by utilizing measurable key performance indicators. Patients have a high level of trust in online reviews, often equating their importance to that of personal recommendations from friends or family. Improve your website's attractiveness to potential patients by incorporating customized review widgets that display your ratings prominently. Ensure that you remain compliant with HIPAA regulations by having the option to hide specific reviews if necessary. Monitor vital account KPIs, such as the conversion rate from reviews to appointment bookings, to analyze your effectiveness. Maintain a personal touch with customizable templates that simplify the process of sending review requests. Whether you prefer to manage your reviews through our mobile app or your desktop, both options provide you with the flexibility you need. By utilizing these resources, you can create and sustain a robust online presence, which is increasingly important in today's digital-first world. Ultimately, these tools empower you to foster trust and engagement with your patients more effectively.

What is Connect the Doc?

Transform your contented patients into passionate supporters of your practice and boost your online visibility on Google with Connect the Doc’s cutting-edge review platform. After each visit, Connect the Doc seamlessly gathers feedback from your patients, enabling you to focus on providing outstanding care without the burden of managing your digital footprint. Are you tired of seeing glowing testimonials buried on lesser-known websites that your patients might not know? Our platform is dedicated to fostering authentic patient reviews on key sites like Google, Facebook, and other well-regarded industry-specific platforms. Since a majority of people seeking local healthcare providers rely on Google, your online rankings are greatly impacted by factors such as the patient's location, the timing and frequency of reviews, as well as general ratings. A surge in reviews not only boosts your rankings but also draws in a greater number of potential patients. With an array of customizable workflows at your disposal, you can fine-tune your reputation management efforts to meet your objectives efficiently. By utilizing our platform, you can not only enhance patient engagement but also cultivate a more robust online presence, ultimately leading to a thriving practice. Furthermore, this approach ensures that your patients feel valued, which can contribute to their loyalty and willingness to recommend your services to others.

Media

Media

Integrations Supported

Facebook
Hg Mercury CRM

Integrations Supported

Facebook
Hg Mercury CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patient Spectrum

Date Founded

2007

Company Location

United States

Company Website

www.mdidentity.com

Company Facts

Organization Name

Connect the Doc

Date Founded

2012

Company Location

Canada

Company Website

connectthedoc.com/join/products-and-services/reviews/

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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