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What is MDidentity?

Engage in your patient's online conversations by receiving notifications for new reviews and aggregating feedback from significant platforms all in one streamlined dashboard. Effective reputation management plays a crucial role in achieving success within the healthcare sector. Keep track of how well your marketing initiatives are performing, alongside various locations and healthcare providers, by utilizing measurable key performance indicators. Patients have a high level of trust in online reviews, often equating their importance to that of personal recommendations from friends or family. Improve your website's attractiveness to potential patients by incorporating customized review widgets that display your ratings prominently. Ensure that you remain compliant with HIPAA regulations by having the option to hide specific reviews if necessary. Monitor vital account KPIs, such as the conversion rate from reviews to appointment bookings, to analyze your effectiveness. Maintain a personal touch with customizable templates that simplify the process of sending review requests. Whether you prefer to manage your reviews through our mobile app or your desktop, both options provide you with the flexibility you need. By utilizing these resources, you can create and sustain a robust online presence, which is increasingly important in today's digital-first world. Ultimately, these tools empower you to foster trust and engagement with your patients more effectively.

What is Kydos?

An impressive 97% of consumers check reviews before finalizing their purchases, with 90% trusting online evaluations as much as personal recommendations, highlighting the critical need for gathering feedback. You can easily request reviews via SMS or Email, encouraging your customers to share their thoughts online. Furthermore, you’ll have the capability to monitor and reply to all reviews, regardless of the platform they appear on. Our intuitive dashboard simplifies the management of your online reputation, providing you with instant alerts whenever a new review is submitted or a feedback form is filled out. We have streamlined the essential elements of online reputation management to empower you to effectively influence how your business is perceived. With our dashboard, you can collect and manage reviews, respond to personalized feedback, and ensure that your business details are consistently accurate across 50 different online directories. Understanding the commitment you have to your business, we strive to put you back in control of reputation management, enabling you to cultivate a favorable image with ease. Taking proactive steps to enhance your online presence is more vital than ever, and our support is designed to help you achieve that goal seamlessly. Your online reputation can significantly impact your success, and we are dedicated to providing the tools you need to thrive in this digital age.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patient Spectrum

Date Founded

2007

Company Location

United States

Company Website

www.mdidentity.com

Company Facts

Organization Name

Kydos

Date Founded

2018

Company Location

United States

Company Website

getkydos.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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