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What is MIMS?

MIMS is the only comprehensive software solution designed for field service management that significantly cuts down the time required for work order resolution while guaranteeing accurate task performance and improved service quality. By focusing on efficiency, MIMS enables companies to maintain a competitive edge within their respective industries. Imagine the perfect team members armed with all the essential tools, positioned optimally at all times. This efficiency could lead to an impressive and sustainable increase of 30% in operational productivity. Furthermore, you can enhance your incident response time by 60% through the efficient automation of security management. The platform provides features such as smart dispatching, real-time tracking of locations, integrated surveillance systems, and much more. With its capability to automatically keep tabs on your team's and equipment's whereabouts, it ensures dependable reporting on alarms and incidents through both integrated devices and on-site security staff. In the end, MIMS not only makes operations more efficient but also significantly enhances the quality of service delivered to clients, fostering greater customer satisfaction and loyalty. The transformative power of MIMS could be the key to unlocking new levels of success for your organization.

What is GoServicePro?

The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.

Media

Media

Integrations Supported

Clinic to Cloud
QuickBooks Online

Integrations Supported

Clinic to Cloud
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Arrow Labs

Date Founded

2011

Company Location

United States

Company Website

www.arrowsecure.com

Company Facts

Organization Name

GoServicePro

Date Founded

2001

Company Location

United States

Company Website

www.goservicepro.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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