Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is MINDBill?
MINDBill presents an all-encompassing solution specifically crafted for the diverse needs of carriers operating in various sectors such as voice, data, content, and video, whether they function in fixed, mobile, cable, or satellite domains, and serve both prepaid and postpaid clientele. This innovative platform enables telecom operators to quickly introduce services, automate operational processes, and effectively manage intricate business models while overseeing millions of subscribers and transactions with ease. Its suite includes web-based applications that allow for the thorough management of the entire customer lifecycle, accommodating both individual users and businesses across different billing plans. Additionally, MINDBill features a dedicated customer care application for service representatives and a self-service app for subscribers, which enables users to view invoices online, make payments, and track their data usage conveniently. Moreover, the intuitive module developed for telecom retail outlets empowers operators like GSM and TDMA to effortlessly sell an assortment of products, services, and accessories. The integrated Point of Sale (PoS) system boasts advanced capabilities in resource and inventory management, alongside sales and cashier oversight, creating a smooth retail experience for both operators and their customers. In an ever-evolving telecommunications landscape, MINDBill’s extensive array of tools and features makes it an invaluable ally for telecom providers aiming to elevate their service delivery and enhance customer engagement while adapting to industry changes.
What is CFAST?
By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.
Integrations Supported
Vertex
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MIND CTI
Date Founded
1995
Company Location
United States
Company Website
www.mindcti.com
Company Facts
Organization Name
Gestion Systèmes Télécom
Date Founded
2008
Company Location
France
Company Website
www.gestionsystemestelecom.fr/telecom-billing.html
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP