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What is MSP360 RMM?

MSP360 RMM allows users to effectively oversee their entire IT infrastructure through a unified dashboard. It offers a variety of features such as monitoring system resources, deploying software, managing patches, sending alerts, providing remote access, and scripting capabilities, among others. The licensing model is based on each administrator, with no limits on the number of endpoints. This comprehensive solution streamlines IT management, making it easier for organizations to maintain their digital environments.

What is Barracuda RMM?

Deliver exceptional remote security and support services that prioritize the enhancement of clients' security frameworks. Create standardized offerings aimed at boosting customer security measures. As the first RMM tool equipped with a built-in security assessment feature, managed service providers can seamlessly analyze their clients' networks and recommend tailored services that meet specific needs. Oversee and control all client networks through a centralized dashboard that streamlines operations. Automate and plan routine tasks, resolve issues using a library of over 200 pre-prepared scripts, and provide comprehensive multi-layered security services without interruptions. Respond to client inquiries quickly with a free remote IT support tool, while tracking progress through your chosen PSA ticketing system. Additionally, customizable and detailed reports enable managed service providers to effectively demonstrate their value to clients, fostering transparency and trust in the services rendered. This comprehensive strategy not only boosts customer satisfaction but also fortifies enduring business relationships, leading to a more resilient partnership. By consistently delivering high-quality service, you can create a positive impact that resonates with clients long after the initial engagement.

Media

Media

Integrations Supported

Control D
MSP360 Connect
MSP360 Managed Backup

Integrations Supported

Teamstack

API Availability

API Availability

Pricing Information

Please contact MSP360 for pricing details.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

MSP360

Date Founded

2011

Company Location

United States

Company Website

hubs.ly/Q012m0Hy0

Company Facts

Organization Name

Barracuda

Date Founded

2003

Company Location

United States

Company Website

barracudamsp.com/product-details/barracuda-rmm-remote-monitoring-management/

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Loss Prevention

Not specified

RMM

Deployment Management
For MSPs
Network Monitoring
Patch Management
Real-time Alerts

Categories and Features

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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