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What is MTracker?

Monitoring field employees has become crucial for companies that depend on their sales or service teams. MTracker, a remarkable application designed for tracking field personnel, allows managers to stay updated on their employees' daily itineraries and the distances they travel. Furthermore, the system tracks the duration of meetings that employees hold with various clients, providing valuable insights into their engagements. Utilizing GPS technology, this tracking solution can automatically create detailed reports from the data gathered through the mobile application. Beyond just location tracking, the app offers enhanced functionalities to effectively evaluate and monitor daily job performance. Additionally, for improved security, all orders are registered under the dealer's name while linking them back to the Sales Executive for verification purposes. This practice not only boosts accountability but also significantly enhances operational efficiency across the board, ensuring that businesses can optimize their field teams’ performance. Overall, MTracker serves as a vital tool for any organization aiming to streamline their field operations.

What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Metizsoft Solutions

Date Founded

2012

Company Location

India

Company Website

www.metizsoft.com/field-force-tracking-app

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Inventory Management
Payment Collection in the Field
Service History Tracking
Work Order Management

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

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