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What is MVI?
MVI's innovative infotainment solutions provide a highly customizable IPTV experience packed with features tailored to various needs. Whether you require a system meticulously crafted to fit your unique specifications, a user-friendly solution for quick deployment, or a casting-centric platform, we have an ideal choice for you. MVI works in harmony with top hospitality ecosystem providers, such as PMS, POS, and dispatch systems like Opera, Infor, Shiji, Simphony, HotSOS, and Knowcross, to enhance guest satisfaction while streamlining back-office functions. Our offerings are designed to be compatible with a wide array of POS and workflow management systems, enabling hotels to deliver an automated ordering process that also simplifies backend operations. Furthermore, our solutions guarantee smooth integration with any Hospital Management System (HMS), fostering strong connectivity and compatibility. Additionally, the connection with nurse call systems not only boosts functionality but also provides effortless TV control and communication capabilities, significantly elevating the quality of service in hospitality settings. This comprehensive approach ensures that MVI's clients can provide a superior experience for both guests and staff alike.
What is Guestware?
Guestware functions as a Software as a Service (SaaS) provider, delivering a cloud-based solution that serves as a cost-effective substitute for traditional on-premise software management. This configuration not only improves deployment flexibility but also considerably lowers overall costs. By utilizing Guestware's management tools, hotel service teams can adeptly address the specific preferences and requests of each guest, thereby ensuring an exceptional experience. The platform automates and organizes staff assignments, allowing for swift resolution of guest inquiries and issues. Moreover, Guestware leverages data analytics to reduce operational expenses while enhancing guest satisfaction. It carefully documents and aggregates all guest-related information and interactions within a single interface. Additionally, it integrates seamlessly with property management systems (PMS) and central reservation systems (CRS), making it easier to serve valued guests. By effectively scheduling and overseeing preventive maintenance tasks, Guestware aids in lowering capital costs for owners and improving facility maintenance to achieve the highest level of guest satisfaction. The extensive features of Guestware empower hotels to uphold superior service standards while optimizing resource management. In a competitive hospitality landscape, such capabilities can be the key differentiator for attracting and retaining guests.
Integrations Supported
Agilysys Retail
INTELITY
Infor POS
Innspire
Knowcross
Opera
Shiji Enterprise Platform
Simphony POS
Integrations Supported
Agilysys Retail
INTELITY
Infor POS
Innspire
Knowcross
Opera
Shiji Enterprise Platform
Simphony POS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MVI
Date Founded
2010
Company Location
China
Company Website
www.mviptv.com/solutions/#info
Company Facts
Organization Name
Guestware
Date Founded
1990
Company Location
United States
Company Website
www.guestware.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental