Macaw AMS vs. Bevaya

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.

Bevaya is an insurance-focused AI agent platform designed to automate document-heavy workflows across underwriting, claims, and policy servicing. The system sits on top of existing insurance software and uses specialized agents to interpret documents, extract data, analyze information, recommend actions, and push results into operational systems. Underwriting capabilities include submission intake, loss run processing, policy comparisons, and automated extraction from ACORD forms, supplemental applications, and other submission documents. Claims capabilities include FNOL and FROI setup, claim indexing, document routing, summaries, and preparation of materials such as legal demands and medical bills for adjusters. Policy servicing workflows can automate certificate of insurance generation, endorsements, premium audits, policy verification, and other recurring service requests. Bevaya also provides document intelligence for classifying and structuring unstructured insurance content before it moves into downstream workflows. Its AI is powered by InsurGPT, which the company says has been trained on more than 300 million insurance documents and deployed across more than 120 production workflows. Human-in-the-loop controls allow insurance teams to review decisions, exceptions, and recommendations before sensitive actions are finalized. Grounded explainability and responsible AI features are designed to help organizations understand how outputs were produced and maintain governance over automated processes. Workflow Canvas, integrations, implementation services, and an AI agent library help teams configure and deploy use cases without replacing their existing core platforms. Bevaya is designed for insurers, brokers, and TPAs that want to use AI agents to reduce manual work, increase processing speed, improve consistency, and modernize insurance operations.