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What is Macorva?

Utilize targeted and practical customer experience data by leveraging automated surveys that prioritize mobile access. Macorva CX enhances the gathering of insights across various business domains, including sales, support, operations, product development, and marketing. It successfully narrows the gap between receiving feedback and implementing effective measures. Furthermore, Macorva EX empowers employees to share their experiences in a way that translates into actionable insights, thereby improving visibility, recognition, educational outcomes, and nurturing effective leadership. These outcomes, which focus on people, inspire proactive engagement throughout the organization, benefiting everyone from frontline staff to top executives. The platform boasts intuitive dashboards that integrate results from employee surveys, 360° assessments, and customer feedback, while employing artificial intelligence to match employees with specific action items aligned with their feedback trends, ultimately promoting a culture of ongoing enhancement. This comprehensive strategy guarantees that the experiences of both customers and employees are at the forefront, paving the way for sustained success within the organization. Enhanced collaboration and communication across all levels further amplify the effectiveness of this approach.

What is imc Process Guide?

Boost employee productivity and deliver critical support precisely when it’s needed. With imc's performance support system, your workforce's efficiency can be significantly improved while ensuring that all software platforms are seamlessly integrated through targeted assistance. This system enhances software usage quality, reduces training time, and amplifies overall business productivity via the imc Process Guide, which is available as both a desktop application and a web client. Users can easily access content through their web browsers and mobile devices for added convenience. In addition to providing a traditional on-premise solution, the performance support system is also offered through cloud technology, making it more accessible. Moreover, authors of the Process Guide can easily create their own content, allowing for customized instructions that meet the needs of specific business processes and unique software applications. This adaptability enables the development of content for various user demographics and distinct workflows, resulting in a more tailored training experience. Consequently, organizations can markedly improve their operational efficiency and responsiveness to changing demands, ultimately fostering a culture of continuous learning and development.

Media

Media

Integrations Supported

Speexx

Integrations Supported

Speexx

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$135 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Macorva

Date Founded

2018

Company Location

United States

Company Website

www.macorva.com

Company Facts

Organization Name

IMC

Date Founded

1996

Company Location

Germany

Company Website

www.im-c.com/learning-technologies/performance-support-system/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Categories and Features

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

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