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What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

What is AlchemyTMS?

AlchemyTMS is a powerful transportation management system designed to modernize and professionalize freight operations. It provides shippers with a centralized platform to manage shipments across truckload, LTL, refrigerated, and other transportation modes. The system is modular and flexible, allowing organizations to configure features based on their operational requirements. AlchemyTMS integrates with existing systems in real time, creating a single source of truth for shipment data. Automation capabilities streamline load tendering, freight auditing, appointment scheduling, and tracking. Built-in visibility tools provide real-time and historical insights across the entire supply chain. The platform also supports carrier management, claims handling, and performance monitoring. Advanced business intelligence reporting delivers logistics KPIs that support strategic decision-making. AlchemyTMS Dock Scheduling extends visibility into warehouse operations by optimizing dock appointments and facility traffic. Secure, scalable architecture ensures enterprise-grade reliability and data protection. Backed by decades of transportation expertise, the system is designed for long-term growth. Overall, AlchemyTMS Enterprise helps shippers reduce costs, increase efficiency, and gain full control of their transportation network.

Media

Media

Integrations Supported

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo
TIO

Integrations Supported

AccuWeather for Business
Aptean CRM
BarTender
Blue Yonder Platform
Descartes MacroPoint
Domo
Famous
FourKites
JD Edwards EnterpriseOne
NetSuite
Okta
Omnitracs
Sage X3
Samsara
project44

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

variable

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Company Facts

Organization Name

ALC Logistics

Date Founded

1994

Company Location

United States

Company Website

www.alclogistics.com

Categories and Features

CRM

Not specified

Freight Forwarding

Not specified

Logistics

Not specified

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

Freight

Not specified

Freight Broker

Not specified

Freight Forwarding

Not specified

Logistics

Not specified

LTL

Not specified

Trucking

Not specified

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