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What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

What is Expedock?

We offer tailored solutions that specifically address the everyday needs of freight operations, empowering freight forwarders like you to optimize business workflows and provide outstanding customer service. By eliminating the manual reconciliation of invoices and the tedious processing of extensive statements, we significantly boost your team's capacity to handle exceptions and strive for operational excellence. Our state-of-the-art shipment visibility platform streamlines the tracking of shipments, thus reducing the burden on your team when it comes to updates. With the application of AI training and rigorous quality assurance measures, you can achieve an impressive 99% accuracy in data entry. Automating routine tasks within your accounting department alleviates them from monotonous manual work, allowing them to concentrate more on customer service and essential operational responsibilities. Additionally, our system grants you the ability to track employee productivity and monitor the status of tasks, including deadlines, priority levels, accuracy, output, and time management, ensuring that all tasks are addressed promptly. Moreover, by delegating complex tasks that require human insight, you not only ease your team's workload but also gain valuable productivity insights through our advanced analytics tools. These improvements not only enhance operational efficiency but also contribute to increased satisfaction levels for both your team members and your customers. In this way, we help create a more streamlined, effective organization that thrives in a competitive market.

Media

Media

Integrations Supported

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo
TIO

Integrations Supported

CargoWise
Magaya CRM
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Shipthis

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Company Facts

Organization Name

Expedock

Date Founded

2019

Company Location

United States

Company Website

www.expedock.com

Categories and Features

CRM

Not specified

Freight Forwarding

Not specified

Logistics

Not specified

Categories and Features

Freight

Not specified

Freight Forwarding

Not specified

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