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What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

What is GoFreight?

GoFreight is a comprehensive AI-powered freight forwarding software solution developed to help logistics providers, freight forwarders, and supply chain companies automate operations, streamline shipment workflows, and improve productivity across global freight management processes. The cloud-based platform centralizes core freight forwarding functions including shipment management, document processing, CRM, quoting, invoicing, customer communication, task management, tracking, accounting workflows, and operational analytics into a unified digital ecosystem. GoFreight is designed specifically for freight forwarders handling ocean imports, ocean exports, air imports, and air exports, providing operational visibility and workflow automation for logistics teams operating across multiple offices and countries. The platform leverages advanced AI capabilities to eliminate manual operational bottlenecks by automatically reading operational emails, extracting shipment information from documents, matching files to shipment records, and generating operational tasks in real time. Its GoNexus Email Intake system transforms operational inboxes into intelligent workflow gateways that automatically create or update shipment records based on incoming emails, while the GoNexus Hub enables users to drag and drop shipping documents for AI-powered data extraction, shipment matching, and automated record updates. GoFreight’s Action Center consolidates shipment tasks, operational activities, and AI-generated workflows into a centralized workspace where teams can organize operations using natural language prompts and automated task flows. The platform also includes advanced rate management tools that process contract and spot rates, integrate vessel schedules, and generate freight quotes quickly and accurately.

Media

Media

Integrations Supported

TIO
Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo

Integrations Supported

TIO
Samplead

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Company Facts

Organization Name

GoFreight

Date Founded

2017

Company Location

United States

Company Website

www.gofreight.com

Categories and Features

CRM

Not specified

Freight Forwarding

Not specified

Logistics

Not specified

Categories and Features

Container Tracking

Not specified

Freight

3PL
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Freight Forwarding

Not specified

Logistics

Container Tracking

Shipment Tracking

Alerts/Notifications
For Freight
Status Tracking
Website Integration

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