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What is Magestore?

Magestore offers a dynamic, customizable, and scalable point of sale system designed specifically for Magento merchants, effectively bridging the gap between online and offline retail environments. It provides real-time updates on orders, inventory, and customer information, ensuring seamless operations that minimize manual errors and enhance overall efficiency. Key functionalities include real-time inventory monitoring, versatile payment methods, and an offline mode, ensuring that businesses remain operational even during service interruptions. Tailored for omnichannel success, Magestore POS facilitates online order pickups and in-store returns while enabling personalized customer experiences through access to detailed customer profiles and purchase histories. The system's user-friendly interface significantly reduces training time, allowing staff to handle transactions swiftly and accurately. Ideal for expanding businesses with several locations, Magestore POS is both scalable and customizable. Its centralized management system streamlines inventory and order management across various channels, while comprehensive analytics offer valuable insights into sales trends, employee performance, and customer preferences. Moreover, the POS can be integrated with various platforms, including payment, accounting systems, shipping services, ERP, CRM, and much more. As a solution built directly into Magento, our ecommerce POS eliminates the need for third-party applications, providing modern retailers with a cohesive and dependable tool to enhance their business operations while fostering growth. This integration not only simplifies processes but also enhances the overall shopping experience for customers, paving the way for increased loyalty and satisfaction.

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

Media

Media

Integrations Supported

Adobe Commerce
Clover
Magento
Microsoft Dynamics 365
NetSuite
QuickBooks Commerce
SAP HANA
Salesforce
ShipStation
Shopify
Square Payments
Stripe
Tyro EFTPOS
Worldline
Xero

Integrations Supported

Adobe Commerce
Clover
Magento
Microsoft Dynamics 365
NetSuite
QuickBooks Commerce
SAP HANA
Salesforce
ShipStation
Shopify
Square Payments
Stripe
Tyro EFTPOS
Worldline
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Magestore

Date Founded

2009

Company Location

Vietnam

Company Website

www.magestore.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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