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What is Mahalo Banking?

With advanced and intuitive features connecting you to your members, you position yourself as the face of your digital branch. By leveraging strong core integrations alongside effective third-party connections, your members enjoy an outstanding and seamless experience across multiple platforms. You can expect marked enhancements in performance, reliability, and ease of use. In an increasingly digital world, both you and your members encounter significant data vulnerabilities; however, the security measures integrated into our architectural framework provide peace of mind regarding your protection. Your data, along with that of your members, is kept safe from potential threats. It is crucial that quality digital experiences are available to all financial institutions, not just the major players. Compete successfully in the digital age with technology that not only serves you and your members well but also remains cost-effective. Our collaborative approach encompasses everything from contract discussions to the early implementation phases, ensuring that we work closely with you to define the details of our partnership. We will assist you in selecting vendors and pinpointing your specific requirements for the new digital branch. Our shared goal is to develop a customized digital solution that improves engagement and enhances security, creating a better experience for everyone involved. Together, we can navigate the complexities of the digital landscape and emerge stronger.

What is LiveBank?

LiveBank emerges as a pioneering fintech platform that effectively combines the advantages of affordable self-service online banking with the personalized guidance typically found in physical branches. Acting as an omnichannel solution, it facilitates immediate and secure customer interactions across a variety of platforms, such as chat, video, audio, and social media, which significantly improves the remote advisory experience. Featuring an array of tools for collaboration, communication, routing, and recording, this platform allows users to create a tailored experience that fully leverages an omnichannel strategy. By empowering banks to engage with customers through attractive offers and timely assistance via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), and Biometrics, among other features, it transforms the way financial services are delivered. Uniquely, it is the first of its kind to integrate support for a bank's sales and operational workflows, enabling effective cross-selling and up-selling through personalized offer presentations. Additionally, LiveBank's versatile functionalities ensure that financial institutions can adeptly address the varied requirements of their clients, ultimately boosting customer satisfaction and loyalty while fostering long-lasting relationships. This comprehensive approach positions LiveBank as a game-changer in the fintech landscape, redefining how banks interact with their customers in a digital age.

Media

Media

Integrations Supported

Kasisto KAI
SavvyMoney

Integrations Supported

Kasisto KAI
SavvyMoney

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mahalo Banking

Company Location

United States

Company Website

www.mahalobanking.com

Company Facts

Organization Name

LiveBank

Company Location

Poland

Company Website

livebank24.com

Categories and Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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