Ratings and Reviews 3 Ratings

Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Mailsuite?

Monitor the status of your email openings effortlessly with Gmail's free email tracking feature. You can easily verify in your inbox if your sent messages have been accessed. Our application adheres to all privacy regulations, ensuring that we do not share any personal data with external parties. Get immediate notifications when your emails are accessed, allowing you to stay informed in real-time. Mailsuite, which was previously known as Mailtrack, serves as a dedicated email tracking solution. It provides insights into whether your emails have been opened and how many times they have been accessed. Our goal is to enhance email interaction by making read receipts a standard feature, similar to typical mobile messaging apps. Additionally, Mailsuite will inform you if the emails you receive have been tracked as well. We keep the additional features on your Gmail account to a minimum, incorporating only a few buttons, checkmarks, and dots for your convenience. This streamlined approach ensures you can track your emails without overwhelming your interface.

What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

Media

Media

No images available

Integrations Supported

Axis LMS
Gmail
Shift

Integrations Supported

Zendesk

API Availability

API Availability

Pricing Information

$4.95/year/user
Free Version

Pricing Information

$2/agent/month

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

The Mail Track Company

Date Founded

2013

Company Location

Spain

Company Website

mailsuite.com

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Email Tracking

Event-Based Notifications

Categories and Features

Email Tracking

Not specified

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