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Ratings and Reviews 0 Ratings
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What is Mainterpreter?
Mainterpreter is a flexible white-label software solution aimed at streamlining the management of interpreter services, allowing users to effectively organize onsite and remote interpreting sessions, as well as facilitate Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI). In addition to these core functionalities, the platform offers tools for monitoring appointments and calls, automating billing procedures, and producing detailed reports, all while ensuring a secure environment that meets user specifications. Furthermore, Mainterpreter enhances user experience through its intuitive interface, making it easier for clients and interpreters to communicate and collaborate seamlessly.
What is IMP (Interpretation Management Platform)?
The Interpretation Management Platform (IMP) is a sophisticated software solution tailored for interpreting agencies, originating from the Frederick Interpreting Agency, a Deaf-owned organization based in Maryland. This platform oversees the entire process from the initial request to the final payment, equipped with a scheduler that detects conflicts and manages recurring appointments, job broadcasting that organizes interpreters based on language proficiency, certification, geographical location, and availability, as well as tailored rate cards for each account that detail rules for urgent requests and after-hours services. Additionally, it features batch invoicing that can integrate with QuickBooks or be processed via Stripe, while also allowing for meticulous tracking of interpreter payments.
To address the diverse needs of administrators, interpreters, and clients, three distinct portals are provided. Interpreters can accept job assignments, control their availability, and easily access the system through their mobile devices, whereas clients have the ability to request interpreters, view invoices, and make payments online. The platform also includes integrated services for Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), along with a live AI Translator that supports more than 25 languages, enhancing its functionality. Moreover, the Premium tier further elevates the user experience by offering an AI-driven phone receptionist, efficient AI intake from various documents, and specialized AI customer support, solidifying its role as a comprehensive solution for interpreting agencies. This combination of features ensures that all parties involved benefit from a seamless and efficient interpreting service.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$499
Free Version
Free Trial Offered?
Pricing Information
$199
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mid-American Language Services
Date Founded
2024
Company Location
United States
Company Website
mainterpreter.com
Company Facts
Organization Name
Frederick Interpreting Agency
Date Founded
2026
Company Location
United States
Company Website
www.interpretationmanagement.com
Categories and Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Categories and Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management