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What is ManageEngine Remote Access Plus?

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

What is AnyDesk?

You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.

Media

Media

Integrations Supported

Integrations Supported

Atera
Coronium
Devolutions Remote Desktop Manager
Halo Service Desk
HaloCSM
HaloITSM
HaloPSA
StoreApp
Truto
XEOX

API Availability

API Availability

Pricing Information

$95 per year
Free Version

Pricing Information

$10.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ManageEngine

Company Website

www.manageengine.com

Company Facts

Organization Name

AnyDesk Software

Date Founded

2013

Company Location

Germany

Company Website

anydesk.com

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer

Categories and Features

Remote Desktop

Cross-Platform Access
File Transfer
Record Remote Sessions
User Management

Remote Support

File Transfer
Remote Control
Screen Sharing
Session Recording
Session Transfer

Screen Sharing

Desktop / Browser Sharing
Presenter Control Management
Remote Control
Screen Recording

Secure Remote Access

Not specified

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