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What is ManageEngine Remote Access Plus?

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

What is Axence ConnectPro?

Axence ConnectPro is a versatile tool designed to facilitate remote access and technical assistance, making it ideal for organizations that prioritize effective remote work solutions. Its standout features include secure remote access to users' computers and servers for troubleshooting, real-time communication through instant messaging and chat rooms for swift issue resolution, and the ability to monitor software, hardware, and performance metrics from a distance. Additionally, it allows for unlimited simultaneous sessions, enabling connections to multiple workstations at once, and integrates seamlessly with Active Directory and network configurations. The user-friendly interface is accessible for both IT professionals and end users alike, while its remote desktop management capabilities support file transfers, registry edits, process management, and command execution. Ultimately, Axence ConnectPro stands out as an excellent choice for organizations aiming to enhance their IT support infrastructure and improve remote working efficiency. This tool not only simplifies the management of IT resources but also fosters better communication and collaboration among team members.

Media

Media

Integrations Supported

Integrations Supported

Active Directory

API Availability

API Availability

Has API

Pricing Information

$95 per year
Free Version

Pricing Information

0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ManageEngine

Company Website

www.manageengine.com

Company Facts

Organization Name

Axence

Date Founded

2005

Company Location

Poland

Company Website

axence.net/en

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Surveys & Feedback

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