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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Manhattan Active Point of Sale?

Manhattan Active Point of Sale represents a groundbreaking, cloud-based retail POS system designed to revolutionize store operations for comprehensive selling, service, and personalized customer engagement. It provides retail personnel with essential tools to craft exceptional shopping experiences by enabling real-time inventory monitoring, in-depth customer insights, and seamless transaction processing on both fixed and mobile platforms. The intuitive interface streamlines essential tasks such as browsing product catalogs, facilitating assisted selling, engaging in clienteling, and processing checkouts, thereby empowering associates to effectively support customers throughout the retail environment. Backed by a robust cloud infrastructure, this solution assures consistent performance across various retail formats and maintains functionality even during network disruptions. Moreover, by integrating state-of-the-art technologies like RFID scanning and mobile payment options, Manhattan Active Point of Sale significantly enhances operational efficiency and customer satisfaction within the rapidly changing retail sector. This sophisticated platform not only addresses the needs of contemporary consumers but also positions stores to embrace future advancements in retail technology, ensuring they remain at the forefront of industry trends. As a result, businesses can adapt more readily to evolving market demands while fostering a more engaging shopping atmosphere for their clientele.

Media

Media

Integrations Supported

Rayven
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Manhattan Active Retail

Integrations Supported

Rayven
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Manhattan Active Retail

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Manhattan

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/solutions/omnichannel-software-solutions/point-of-sale-software

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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