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What is Martello Vantage DX?

Managing performance for Microsoft Teams and Microsoft Office 365 requires a thorough understanding of user experiences and collaboration between IT departments and service providers, who often operate with varying tools and objectives. IT teams frequently face challenges when it comes to pinpointing and addressing issues related to voice quality and application performance. Conventional monitoring tools and feedback from users often fall short of providing a comprehensive view of the overall user experience. Martello Vantage DX™ offers IT teams an extensive end-to-end perspective on the user experience within Microsoft 365. This solution enables rapid detection and resolution of problems, preventing any adverse effects on user satisfaction. It also empowers teams to identify, alert, and forecast potential user experience challenges. By categorizing and prioritizing both IT and third-party issues that impact Microsoft Teams and Office 365, organizations can significantly enhance productivity and efficiency across their business operations. Ultimately, leveraging these insights ensures that Microsoft services operate at peak performance.

What is FortiMonitor?

FortiMonitor revolutionizes network management by delivering extensive visibility into the entire user journey, from initiation to conclusion. This powerful software-as-a-service digital experience monitoring (DEM) platform supports organizations in enhancing their performance-monitoring frameworks. It guarantees insights into application performance on various endpoints and the overall digital experience, irrespective of the user's geographical location or the application's hosting environment. Explore how FortiMonitor equips NetOps teams with essential resources for meticulous oversight of network and application performance, significantly improving the digital experience for both users and employees alike. Additionally, the examination of SD-WAN underlays yields crucial DEM insights for active SD-WAN users, highlighting user-specific metrics related to application accessibility. Key metrics including SSL resolution time, DNS resolution time, time to first byte, time to last byte, and round-trip time are detailed, alongside standard indicators of packet loss, latency, and jitter for every underlay. By employing this all-encompassing strategy, organizations not only enhance network performance but also cultivate a more agile and effective user experience overall. Furthermore, the continuous monitoring capabilities ensure that any issues can be promptly addressed, reinforcing the reliability and efficiency of digital interactions.