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What is Maru/HUB?

In an age where connecting with others is easier than ever, the prevalence of superficial and transactional relationships complicates the development of deeper emotional connections. To address the changing demands of consumers and cultivate these vital relationships, businesses need valuable insights to inform prompt decisions. Maru Group distinguishes itself as a forward-thinking, technology-focused global insights firm that adopts a flexible approach to market research. Our offerings enable you to interact with your customers in a meaningful way and make decisions grounded in data. We utilize proprietary technology, deep industry expertise, and partnerships with leading research professionals from diverse regions. By harnessing our cutting-edge technology platform, Maru/HUB, we provide dependable data samples, on-demand research capabilities, and customized advisory services specifically designed for your sector, allowing you to maintain a competitive edge in grasping your audience's needs. Our dedication to supplying actionable insights not only aids in comprehending customer preferences but also plays a crucial role in fostering enduring relationships that can thrive over time. Ultimately, building genuine connections in this fast-paced world is essential for long-term success and customer loyalty.

What is CheckMarket?

Enterprise survey software is available in 150 nations, allowing you to gather valuable insights and obtain meaningful feedback. You can evaluate employee experience (EX), customer experience (CX), and overall engagement effectively. With shareable reports, dashboards, and alerts, you can ensure a comprehensive approach to closing the feedback loop. The initial phase involves data collection, but the true advantage comes from how efficiently you can report on this data. Our platform offers real-time reporting capabilities, enabling you to identify trends promptly and acquire profound insights that can enhance your organizational processes. After generating your report, you can easily distribute it to others. The platform allows you to create various share links with specific filters tailored to what information you want your audience to access, depending on your operational data, hierarchy, and structure. Integration options include Slack, Zendesk API, and several CRM systems, with no limit on the number of users. The software supports 49 languages, making it accessible to a wide range of users. Notable clients include L'Oreal, Toyota, Allegiance Bank, Sony, and the Government of Canada, showcasing the diverse sectors that benefit from this solution. This flexibility and accessibility make it an indispensable tool for organizations worldwide.

Media

Media

Integrations Supported

Integrations Supported

Easyflow
Emailable
Facebook
LinkedIn
Microsoft 365
Slack
Stackreaction
X (Twitter)
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Maru Group

Date Founded

2016

Company Location

Canada

Company Website

www.marugroup.net

Company Facts

Organization Name

CheckMarket

Date Founded

2002

Company Website

www.checkmarket.com

Categories and Features

Customer Experience

Not specified

Market Research

Data Management
Email / Online
Panel Management
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Statistical Analysis
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Analytics

Not specified

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