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What is Medefy?

Discover a health benefits program that places its members at the forefront, encouraging them to return time and again. Our Care Guides, who are real individuals equipped with expertise, deliver swift and empathetic support, enabling users to find and book care effortlessly in real time, with an impressive average initial response time of just 45 seconds. Medefy brings together all aspects of your benefits plan into a single, user-friendly app interface, simplifying access for members and facilitating informed decision-making. Support is available for members even before they recognize their needs, with assistance provided throughout every phase of their healthcare journey. This proactive approach guarantees that members fully leverage their benefits program. In contrast to other platforms that burden users with numerous obstacles before they can speak to a representative, Medefy ensures immediate, on-demand support, helping users navigate critical health choices without feeling alone. We fundamentally believe that every individual deserves an easier and more nurturing way to handle their health benefits, making the process less daunting and more accessible. Our commitment is to empower members not just to utilize their benefits, but to thrive in their health journey.

What is Flume?

Flume OS revolutionizes traditional Third Party Administrators (TPAs) by enabling organizations to design and roll out sophisticated health plans in a matter of months. With pre-built solutions, workflows, and documentation readily accessible from the outset, there's no requirement for additional personnel. By replacing your existing in-house or outsourced TPA with a comprehensive platform, you can shift your focus to creating exceptional health plans instead of getting mired in operational challenges. Additionally, our robust APIs and EDI toolkit facilitate seamless connections with your support, EMR, or clinical delivery systems, integrating them into the foundation of your cutting-edge plans, which ultimately boosts both efficiency and effectiveness. This integration not only simplifies procedures but also equips companies to adapt swiftly to market shifts, ensuring they remain competitive and responsive in a fast-paced environment. As a result, organizations can harness their resources more effectively while driving innovation in their health plan offerings.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Medefy

Date Founded

2013

Company Location

United States

Company Website

www.medefy.com

Company Facts

Organization Name

Flume Health

Date Founded

2017

Company Location

United States

Company Website

flumehealth.com

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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