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What is Medical Check In?

Medical Check In is a solution for managing patient queues that adheres to HIPAA privacy regulations while enhancing the flow of patients through medical offices. This system enables healthcare facilities to gather essential details from patients, including their names, reasons for their visits, and precise time stamps. Subsequently, this information is organized into a structured checklist, allowing for efficient management. By automatically sorting patients, Medical Check In accelerates the response time for medical staff. Tailored specifically for the queuing model, this innovative tool streamlines operations and improves overall patient experience in healthcare settings. Its design focuses on creating a seamless process, which ultimately benefits both patients and providers.

What is Coconut Software?

Our appointment scheduling and visitor management platform, designed for enterprise use, seamlessly integrates both in-person and online interactions. It offers features such as self-service booking, curbside pickup, online and in-person queuing, callback requests, wait time monitoring, virtual meeting support, and integration with contact centers. This tailored experience, whether experienced physically or online, boosts client interaction, creates additional revenue opportunities, and optimizes workforce management. Additionally, it delivers crucial insights that organizations often miss when relying solely on their CRM systems or calendars. Acting as a smooth interface, we enhance the functionality of existing technologies, fostering meaningful connections through a streamlined engagement process that simplifies interactions for all users. By bridging the gap between various platforms, we ensure a cohesive experience for both clients and staff.

Media

Media

Integrations Supported

Cisco Webex
Facebook
Gmail
Google Analytics
Google Calendar
Google Hangouts
Microsoft 365
Microsoft Outlook
Postmark
Salesforce
Twilio
Zoom

Integrations Supported

Cisco Webex
Facebook
Gmail
Google Analytics
Google Calendar
Google Hangouts
Microsoft 365
Microsoft Outlook
Postmark
Salesforce
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$399.00/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Check In Systems

Date Founded

2006

Company Location

United States

Company Website

www.medicalcheckin.com

Company Facts

Organization Name

Coconut Software Corporation

Date Founded

2007

Company Location

Canada

Company Website

www.coconutsoftware.com

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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