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What is Medrio?

Since 2005, Medrio's Electronic Data Capture (EDC) platform and its complementary eClinical solutions like ePRO, RTSM, eConsent, and Direct Data Capture (DDC) have gained the trust of leading pharmaceutical, biotech, CRO, animal health, medical device, and diagnostic organizations. Our reputation is built on providing user-friendly solutions that enhance the efficiency and simplicity of clinical trials across all phases, sizes, and complexities. Users of Medrio can create their databases in an average of 2.8 weeks without needing any programming skills and can easily implement mid-study modifications with just a few clicks. With options ranging from add-on features to comprehensive service packages, Medrio delivers adaptable, modular solutions tailored to meet the precise needs of our clients, ensuring they receive only the services they require. Our cutting-edge software, combined with extensive training and support resources, has resulted in a remarkable 98% customer satisfaction rating, demonstrating our commitment to excellence in the clinical trial landscape. We continuously strive to innovate and improve our offerings to keep pace with the evolving needs of our users.

What is Ansafone?

Establish your brand as the foremost authority in your industry by guaranteeing outstanding customer service at every touchpoint with Ansafone Contact Centers. Your customers deserve an exceptional experience, and Ansafone provides unparalleled, award-winning service that stands out in the market. If you are looking for an outbound call center to support your business goals, increase sales, reduce expenses, and facilitate growth, consider an outbound BPO service. Acting as a seamless extension of your operations, Ansafone delivers unmatched, award-winning customer support to both you and your clients. With over fifty years in the contact center realm, we bring extensive expertise and cutting-edge technology to the table. Our approach begins with a thorough understanding of your specific business needs, which allows us to create a customized solution that genuinely produces results. At Ansafone, we strive to achieve a single-call resolution for every customer interaction consistently, reinforcing our dedication to outstanding service quality. By collaborating with us, you not only elevate your brand’s image but also cultivate enduring connections with your customers while unlocking new avenues for growth and success.

Media

Media

Integrations Supported

ClinVigilant
Mosio

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Medrio

Date Founded

2005

Company Location

United States

Company Website

www.medrio.com

Company Facts

Organization Name

Ansafone

Date Founded

1970

Company Location

United States

Company Website

ansafone.com

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Study Planning

Electronic Data Capture

Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Forms Management
Remote Capture
Study Management

Categories and Features

Answering Services

Not specified

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