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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is Bridge ?

Bridge is a unified patient engagement platform built on digital empathy to restore the human connection in healthcare. Rather than replacing existing systems, Bridge integrates deeply with EHR environments to deliver a seamless, frictionless experience for patients, staff, and physicians — within the workflows teams already use every day. By bringing portal access, communication, intake, scheduling, and payments into a single platform, Bridge removes fragmented tools and repetitive tasks that drive patient frustration and staff burnout. The platform enables proactive, ongoing relationships beyond the visit, supporting clearer communication, easier access to information, and more consistent engagement between patients and care teams. Designed to reduce complexity, Bridge delivers a measurable return on experience and efficiency by streamlining administrative workflows, lightening staff workloads, and creating digital interactions patients trust and adopt.

Media

Media

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

AlumniFinder
Datto Workplace

API Availability

Has API

API Availability

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Pricing Information

$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

BridgeInteract

Date Founded

2012

Company Location

United States

Company Website

www.bridgeinteract.io

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

Categories and Features

Medical Billing

Not specified

Medical Scheduling

Appointment Management
Billing & Invoicing
Patient Records
Patient Scheduling
Self Service Portal

Patient Case Management

Assessment Notes
Billing & Invoicing
Calendar Management
HIPAA Compliant
Medical History Records
Patient Records
Treatment Planning

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Online Forms

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