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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is CareLink?

CareLink emerges as the premier option for scheduling patients within mobile medical practices. This comprehensive practice management platform is specifically designed to meet the unique needs of those in mobile healthcare. Its enhanced map-based scheduling capabilities significantly improve appointment efficiency for providers. Moreover, it fosters effective communication among patients’ caregivers, assisted living facilities, group homes, and medical offices, thereby providing thorough management for those overseeing a sizable patient population. CareLink seamlessly integrates with popular electronic medical records systems, ensuring a streamlined workflow. Utilize its sophisticated mapping features to optimize scheduling, which minimizes travel time for healthcare providers and enables them to prioritize patient care. The system also includes Turn by Turn Directions, as well as appointment check-in and check-out functionalities, empowering providers to manage patient interactions directly from their mobile devices. Additionally, in response to the changing dynamics of healthcare, a considerable number of house call providers have begun implementing E-Visit (Telehealth) services, further enriching their practice. This transition not only enhances accessibility to healthcare services but also leverages the advantages of contemporary technology in delivering medical care. With these features, CareLink not only simplifies the scheduling process but also elevates the overall patient experience.

Media

Media

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

My Mobile Practice Manager

Date Founded

2013

Company Location

United States

Company Website

www.mymobilepracticemanager.com

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

Categories and Features

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Scheduling
Physician Scheduling

Medical Scheduling

Not specified

Patient Scheduling

Not specified

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