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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is Concord Cloud Fax?

Concord Cloud Fax is transforming the way large enterprises handle fax transmissions by providing a user-friendly and secure option designed for high-volume requirements. Prioritizing the safety of sensitive and essential business communications, Concord ensures that your documents are consistently delivered with the highest levels of security, efficiency, and compliance. The platform's ability to integrate seamlessly with systems such as Epic and Cerner enables users to send and receive faxes directly within their electronic health records (EHR), which removes the cumbersome steps of retrieving, printing, or scanning documents. Specifically crafted for complex organizations that must comply with rigorous regulations, Concord Cloud Fax adheres to HIPAA standards, is SOC 2 audited, and offers a secure environment, allowing even the largest, most regulated entities to operate with peace of mind. Presently, more than 150,000 users depend on Concord Cloud Fax, with some sending thousands or even millions of pages monthly, showcasing its reliability and effectiveness in corporate environments. This cutting-edge solution not only boosts workflow efficiency but also simplifies communication processes across multiple departments and platforms, ultimately fostering a more interconnected workplace. As businesses continue to evolve, the demand for such innovative solutions is likely to grow, positioning Concord Cloud Fax as a key player in the future of secure communications.

Media

Media

Integrations Supported

Intergy EHR
Veradigm EHR
Cortex
Dataweavers
NextGen Healthcare EHR
eClinicalWorks

Integrations Supported

Intergy EHR
Veradigm EHR
EpicCare EMR
Juno EHR
Nextech
Oracle Health Ambulatory EHR
Salesforce Agentforce Health

API Availability

Has API

API Availability

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

Concord Technologies

Date Founded

1996

Company Location

United States

Company Website

concord.net/cloud-fax/

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

Categories and Features

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Telemedicine

HIPAA Compliant

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