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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is EHR YOUR WAY?

The onboarding experience for new patients can vary greatly depending on their individual needs as they enter your practice. To enhance the efficiency of your patient intake process, consider implementing our cutting-edge EHR technology, which includes a flexible CRM feature that allows you to create a uniform workflow while adapting it to the unique needs of every patient. This system can significantly speed up the management of phone calls, tasks, and inquiries from potential patients with enhanced accuracy. Each clinic operates under its own set of procedures and protocols for scheduling appointments and managing patient check-ins. What differentiates EHR YOUR WAY is our capability to integrate your established team processes into our digital medical records platform seamlessly. Through the use of our Appointments module, you can personalize your workflows, which will provide guidance on your subsequent steps, letting you focus on the most critical aspects of patient care. Every healthcare agency has its own distinct characteristics, and our customizable forms effectively tackle those specific challenges. With functionalities such as mandatory fields, auto-fill features, supervisor approvals, review alerts, and automated billing, we ensure that all your requirements are met both efficiently and accurately, optimizing the overall patient intake experience while allowing your team to deliver exceptional service. Additionally, this comprehensive approach not only improves workflow but also enhances patient satisfaction, creating a more welcoming environment for everyone involved.

Media

Media

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Service Center
Veradigm EHR
eClinicalWorks

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Service Center
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

EHR YOUR WAY

Date Founded

2008

Company Location

United States

Company Website

www.ehrYOURway.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

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