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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is FriendMedia Player Pro?

We provide a cutting-edge 4K streaming device paired with a user-friendly dashboard tailored for aesthetic brands and professionals, allowing them to engage with clients and boost sales opportunities directly at the point of care. Turn your waiting room television into a lively platform for patient interaction that leaves a memorable impact when it matters most. Showcase your outstanding work with captivating before-and-after images, dynamic videos, and unique promotions on multiple in-office displays. Effectively market your most profitable aesthetic services, roll out new brand initiatives, and promote loyalty programs. Thanks to automated in-practice marketing, providers can communicate with patients about important next steps in their care journey, creating a seamless experience. Revamp your traditional in-office TV into a powerful marketing tool that generates tangible results. By informing patients in waiting areas and exam rooms, you can create significant upsell opportunities while deepening your relationship with your most valuable customers. This strategy not only enriches the patient experience but also significantly contributes to the overall growth and success of your practice, ensuring that you stay ahead in a competitive market.

Media

Media

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

FriendMedia

Date Founded

2013

Company Location

United States

Company Website

friendmedia.com

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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