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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is Medsolis Communicator?

Drive innovation to enhance and simplify processes while addressing pressing challenges with a foundation of expertise. Create groundbreaking solutions for intricate healthcare problems that enrich the experiences of both healthcare providers and patients alike. Building trustworthy relationships is essential for success. Proposed solutions must prioritize simplicity, intelligence, and user-friendliness, ensuring they are both automated and customized to fit individual preferences. Incorporate a variety of interaction methods, including voice, text, video, and notifications, to cater to diverse user needs. Implement selective escalations to facilitate effective communication channels and support meaningful conversations, all while ensuring actionable tasks are set for timely interventions. Employ retrospective, diagnostic, and predictive methods to enhance the quality of care provided. Utilize population analytics for deeper insights into health trends and conditions. Equip stakeholders with real-time dashboards that offer immediate updates and enable customizable, on-demand reporting capabilities. Deliver a SaaS solution from a secure, HIPAA-compliant cloud infrastructure, ensuring robust architecture capable of managing extensive populations, potentially encompassing hundreds of thousands or even millions of individuals. Emphasize the importance of understanding each member's unique circumstances. Make informed, data-driven decisions that adapt to improve care strategies continuously. Launch automated initiatives and campaigns designed to streamline operations, aiming to not only reduce care management costs but also increase member engagement and enhance health outcomes. Ultimately, the vision is to cultivate a healthcare ecosystem characterized by both efficiency and compassion, where every interaction reflects a commitment to quality care. By prioritizing these principles, we can reshape the landscape of healthcare delivery for the better.

Media

Media

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

Medsolis

Company Location

India

Company Website

www.medsolis.com

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

Categories and Features

Patient Portal

Appointment Confirmations
Appointment Scheduling
Care Plans
Care Summaries
Health Record Access
Lab Results
Secure Messaging

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