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What is Mentor?

Mentor is an innovative platform tailored for individualized customer feedback, enabling effortless creation of outstanding customer experiences. The foundation of thriving businesses lies in the happiness of their customers, which is derived from personalized interactions. With Mentor, you can capture, track, and analyze customer feedback in real-time, ensuring that you can swiftly resolve any emerging concerns. This platform provides a comprehensive understanding of your customers' circumstances and allows you to categorize their feedback according to specific events. By harnessing cutting-edge AI technology, Mentor assesses customer sentiments and organizes feedback into positive, negative, or neutral classifications. Customers are provided with multiple avenues to share their feedback, such as open text fields, surveys, images, or videos. Unlike conventional customer satisfaction surveys, Mentor delivers data that is both factual and customer-centric, enabling you to identify particular experiences and implement tailored solutions effectively. By utilizing these valuable insights, businesses can not only enhance their services but also cultivate stronger relationships with their customers, ultimately leading to sustained growth and loyalty. This commitment to understanding customer needs is what sets successful businesses apart in today's competitive landscape.

What is Frontline Professional Growth?

Frontline’s Professional Growth software brings together professional development, collaboration, and evaluations into a unified platform. It allows for the customization of individual professional development plans that address the unique needs of each educator, providing both relevant online and in-person learning opportunities. This platform fosters a collaborative online space where educators can interact, share feedback, and promote a culture of ongoing learning. By implementing clear and just evaluations centered on growth, it connects these results to individualized professional learning objectives. A wide variety of learning options are available, including virtual sessions, in-district workshops, out-of-district programs, and conferences, all designed to meet specific goals. Evaluation results can be used to identify suitable professional development pathways while also ensuring adherence to state and district requirements. Additionally, the process of arranging for substitute teachers through Frontline Absence & Time is streamlined for any approved professional development leave. In the end, the system not only saves valuable time but also ensures that educators receive the customized learning experiences they need, which ultimately enhances their skills and deepens their involvement in the educational journey. By embracing this comprehensive approach, educational institutions can foster a more supportive environment for teacher growth and development.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Custom Solutions Group

Company Location

United States

Company Website

www.csgglobal.com

Company Facts

Organization Name

Frontline Education

Date Founded

1998

Company Location

United States

Company Website

www.frontlineeducation.com/Home.html

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Mentoring

Action Item Tracking
Appointment Scheduling
Billing & Invoicing
Client Management
Course Management
Goal Management
Mentor Matching
Program Management
Progress Tracking

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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