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What is Meon CRM?

Meon CRM is a powerful, cloud-based customer relationship management platform used by over 10,000 businesses across India to optimize sales, marketing, and customer support functions in a single, unified system. The software’s role-based workspaces provide tailored environments for different departments while giving administrators full visibility and control, which is essential for growing teams and organizations. Key features include task and comment threads attached directly to lead profiles, detailed activity timelines logging every interaction for clear accountability, and shared goals displayed on live dashboards that unify sales, marketing, and support KPIs. Meon automates lead capture, nurturing, and follow-ups while enabling targeted email and SMS campaigns with real-time tracking of their performance. The customer support module handles tickets efficiently, improves response times, and enhances overall customer satisfaction. Real-time analytics and reporting empower businesses with actionable insights on sales and team performance. Meon’s mobile apps ensure that teams stay productive on the go, supporting both Android and iOS devices. Built specifically for the Indian market, Meon integrates natively with popular communication channels such as WhatsApp, email, and calls. The platform offers flexible, transparent pricing with tiered plans that scale with your business needs and provide extensive customization to fit industry-specific workflows. With 24/7 customer support and a focus on smart automation, Meon CRM delivers a comprehensive solution designed to boost revenue, streamline collaboration, and elevate customer experiences.

What is INFOCU5?

INFOCU5 enhances your existing workforce by offering adaptable and scalable solutions that meet your business needs, ensuring you only pay for the extra support you require. Our omnichannel support team provides on-demand sales and service representatives aimed at increasing Customer Lifetime Value (CLV) and Average Order Value (AOV), while also streamlining data and lead management, so you incur costs solely for the time spent engaging with customers. Equipped with diverse capabilities across voice, messaging, email, and dedicated brand ambassadors, we act as a vital extension of your team, faithfully representing your brand’s values and monitoring campaign outcomes. By integrating our advanced enterprise-level contact center software with a global network of customer service and sales agents, we enable businesses to connect with their customers cost-effectively and access additional help as needed. Our marketplace includes a vast array of skilled professionals ready to assist when your internal staff needs an extra hand, ensuring that no opportunity to engage with customers is overlooked. In conclusion, INFOCU5 not only streamlines your operational processes but also fosters a more responsive and flexible approach to customer engagement, ultimately driving growth and satisfaction.

Media

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Media

Integrations Supported

Five9
PayPal
ResponseCRM
Shopify
Slack
WordPress
Zendesk

Integrations Supported

Five9
PayPal
ResponseCRM
Shopify
Slack
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Meon Technologies

Date Founded

2017

Company Website

meon.co.in/

Company Facts

Organization Name

INFOCU5

Date Founded

2014

Company Location

United States

Company Website

www.infocu5.com/our-software/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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