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Ratings and Reviews 0 Ratings
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What is Merchant Industry?
Merchant Industry operates as a robust provider of card-processing and payment solutions nationwide, tailored to businesses of all sizes through its integrated platform. The company delivers an array of services, which encompass standard card processing, dual-pricing strategies, surcharging options, high-risk processing, and equipment financing, in addition to a wide variety of hardware and software products, such as terminals, POS systems, mobile devices, a payment-gateway API, embedded payment solutions, and virtual-terminal capabilities. Furthermore, Merchant Industry builds strong partnerships with ISOs, agents, ISVs, and developers, offering them access to a specialized portal, CRM tools, and referral programs designed to enhance collaboration. With a strong focus on personalized support, dedicated account managers, and marketing resources, the company guarantees prompt residual payments and efficiently manages significant transaction volumes annually. Its mission revolves around empowering merchants to accept payments effortlessly, both in physical stores and online, while also offering financing and equipment alternatives to reduce initial costs, thereby improving the overall experience for businesses. In addition to these offerings, Merchant Industry remains committed to evolving its services to align with the dynamic needs of its clients in the competitive payment industry, ensuring they are well-equipped to thrive in the ever-changing market landscape.
What is GENIE?
GENIE, created by Modern World Business Solutions, is a robust payments platform designed to equip merchants with sophisticated tools for processing payments, managing terminals, and improving operational efficiency that extends far beyond basic card transactions. This innovative solution is part of MWBS's extensive suite of payment offerings, which also features BOX and Tapldoo, providing a tailored terminal experience along with a web interface that streamlines revenue tracking, terminal oversight, and essential business analytics. GENIE incorporates AI-driven functionalities within both its hardware and merchant panel, enabling smooth operations such as AI-assisted helpdesk support, inquiries about transaction histories, insights into acquirer contracts, and a payments glossary, all easily accessible either from the terminal or the web portal, significantly reducing the time merchants need to spend handling customer service and technical questions. Furthermore, it includes essential merchant features such as tips, split payment options, web-based revenue monitoring, and dashboard reporting, while simultaneously integrating intelligent analytics that help businesses effectively track and enhance their performance. By utilizing these cutting-edge tools, merchants are empowered to gain profound insights into their operational effectiveness and customer engagement, ultimately fostering growth and innovation in their business practices. As a result, GENIE not only simplifies payment processes but also enhances overall business intelligence.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Merchant Industry
Date Founded
2007
Company Location
United States
Company Website
www.merchantindustry.com
Company Facts
Organization Name
Modern World Business Solutions
Date Founded
2018
Company Location
United Kingdom
Company Website
mwbs.co.uk/genie/
Categories and Features
Credit Card Processing
Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance
Categories and Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration