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What is Merchant Industry?

Merchant Industry operates as a robust provider of card-processing and payment solutions nationwide, tailored to businesses of all sizes through its integrated platform. The company delivers an array of services, which encompass standard card processing, dual-pricing strategies, surcharging options, high-risk processing, and equipment financing, in addition to a wide variety of hardware and software products, such as terminals, POS systems, mobile devices, a payment-gateway API, embedded payment solutions, and virtual-terminal capabilities. Furthermore, Merchant Industry builds strong partnerships with ISOs, agents, ISVs, and developers, offering them access to a specialized portal, CRM tools, and referral programs designed to enhance collaboration. With a strong focus on personalized support, dedicated account managers, and marketing resources, the company guarantees prompt residual payments and efficiently manages significant transaction volumes annually. Its mission revolves around empowering merchants to accept payments effortlessly, both in physical stores and online, while also offering financing and equipment alternatives to reduce initial costs, thereby improving the overall experience for businesses. In addition to these offerings, Merchant Industry remains committed to evolving its services to align with the dynamic needs of its clients in the competitive payment industry, ensuring they are well-equipped to thrive in the ever-changing market landscape.

What is ISOhub?

ISOhub is a powerful, all-in-one CRM platform tailored for independent sales organizations and merchant service agents. Unlike generic CRMs, ISOhub is purpose-built for the payment processing industry, addressing the unique challenges of merchant onboarding, residual management, and agent performance tracking. Its intuitive dashboard consolidates critical data, enabling ISOs to monitor merchant growth, processing activity, attrition, and revenue streams in real time. Agent management tools let leaders set buy rates, track quotas, and run bonus programs while automating residual commissions for accuracy and transparency. Residual import and mapping features make handling complex commission structures effortless, saving hours of manual calculations each month. ISOhub also includes support ticketing and communication features, ensuring smooth merchant and agent support from onboarding to ongoing service. With historical transaction tracking, ISOs can analyze trends and identify new opportunities for growth. The platform integrates seamlessly into daily workflows, providing agents with pricing tools, residual visibility, and self-service onboarding capabilities. Trusted by ISOs across the country, ISOhub is proven to scale operations, increase efficiency, and provide actionable insights for business growth. More than just software, it’s a strategic partner designed to transform how ISOs manage their merchants and sales teams.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merchant Industry

Date Founded

2007

Company Location

United States

Company Website

www.merchantindustry.com

Company Facts

Organization Name

Impact Techlab

Date Founded

2014

Company Location

United States

Company Website

theisohub.com

Categories and Features

Credit Card Processing

Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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