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What is Merchant Relationship Management by NMI?

NMI Merchant Relationship Management (formerly IRIS CRM) transforms how banks, ISOs, and payment providers manage merchants—streamlining complex processes from lead acquisition through underwriting, onboarding, and ongoing compliance. Designed specifically for the payments industry, Merchant Relationship Management centralizes risk management, compliance automation, and portfolio oversight within a single, scalable platform. The modular suite includes: Merchant Central – A portfolio management hub for automated onboarding, residual tracking, and performance reporting. ScanX – Advanced underwriting automation that gathers and validates KYC, KYB, and AML data in seconds. MonitorX – Real-time compliance monitoring to flag and manage merchant risk proactively. Each component integrates seamlessly with existing CRMs or operates as a standalone solution, reducing manual work and improving speed to activation. Key Advantages Built for payments, not retrofitted from generic CRMs White-label branding to maintain institutional control and trust Automated residuals and compliance tools that reduce errors and friction Scalable automation for high-volume portfolios and agent networks Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. Unlike legacy systems, MRM unifies fragmented processes into one modern experience that improves efficiency, accuracy, and transparency. Teams can focus less on administration and more on growth, while merchants benefit from faster onboarding and better support. With NMI MRM, financial institutions can transform merchant management into a competitive advantage—reducing risk, boosting retention, and empowering growth at scale.

What is AurasPay?

AurasPay provides a non-custodial payment framework designed specifically for businesses handling digital currencies. Merchants have the ability to create payment links, use QR codes for transactions, and establish point-of-sale systems, or they can choose to integrate through APIs and eCommerce plugins. By ensuring that digital assets are directly settled into wallets controlled by the merchants, AurasPay guarantees that it does not hold or manage any customer funds. The platform supports both online and physical retail environments, offering merchant dashboards, transaction monitoring, and options for enterprise-grade white-label solutions tailored for banks, payment service providers, and fintech companies. With a simple pricing structure that includes a 1% fee on each transaction and no monthly charges or prepaid balance requirements, it remains an appealing option for a wide range of businesses. This operational flexibility empowers merchants to concentrate on their core activities without the burden of hidden fees or intricate payment systems. Furthermore, AurasPay's commitment to transparency enhances trust and reliability in the payment process.

Media

Media

No images available

Integrations Supported

Adobe Acrobat Sign
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$1,499 per month

Pricing Information

1% per transaction

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

NMI

Company Location

United States

Company Website

www.nmi.com/products/merchant-relationship-management/

Company Facts

Organization Name

AurasPay

Date Founded

2025

Company Location

United Arab Emirates

Company Website

auraspay.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Merchant Management

Not specified

Categories and Features

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