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What is Merchanto?

Achieve optimal chargeback deflection effortlessly. Bid farewell to chargebacks with our integrated approach that unites merchants and issuers. Merchanto serves as a comprehensive, all-in-one solution designed to eradicate chargebacks entirely. As a recognized partner of Visa and MasterCard, Merchanto links you to a vast network encompassing over 99% of their issuers worldwide. We enable the instantaneous exchange of dispute data, transaction specifics, and other vital information between retailers and financial institutions. Our platform, backed by a multitude of global issuers, provides proactive pre-dispute solutions that prevent chargebacks before they even arise. Take action today to safeguard your merchant account for the long haul while enjoying peace of mind in your transactions.

What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

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Integrations Supported

Amiko
BlueSnap
Braintree
CelerisPay
Chargeback Gurus
Chargebackhit
Ethoca
Merchanto
Midigator
PAYARC
Paysafe
Quavo
Rapyd
Shieldify
Shopify
Slack
Stripe
Verdivo
Zendesk

Integrations Supported

Amiko
BlueSnap
Braintree
CelerisPay
Chargeback Gurus
Chargebackhit
Ethoca
Merchanto
Midigator
PAYARC
Paysafe
Quavo
Rapyd
Shieldify
Shopify
Slack
Stripe
Verdivo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$32
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merchanto

Date Founded

2022

Company Location

Latvia

Company Website

merchanto.org

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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