Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Macaw AMS Reviews & Ratings
    5 Ratings
    Company Website
  • Service Center Reviews & Ratings
    120 Ratings
    Company Website
  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • Melio Reviews & Ratings
    2,204 Ratings
    Company Website
  • Zil Money Reviews & Ratings
    604 Ratings
    Company Website
  • Elation Health Reviews & Ratings
    86 Ratings
    Company Website
  • QuickFee Reviews & Ratings
    2 Ratings
    Company Website
  • Gemini Credit Card Reviews & Ratings
    2 Ratings
    Company Website
  • Wallester Reviews & Ratings
    263 Ratings
    Company Website
  • CredentialingSpectrum Reviews & Ratings
    5 Ratings
    Company Website

What is Mercury Policy & Claims Administration?

Mercury, created by Quick Silver Systems, provides insurance companies in the Automobile, Property, and Casualty fields with an effective online platform for rating, quoting, binding, processing payments, and managing claims. By allowing online access to documents, bill payments, and initial loss notifications, it significantly lowers the number of customer service inquiries. The system is API-driven and modular, making it easy to integrate with both new and existing data sources. Its fully digital document generation and web-based platform guarantee compatibility with all devices. Users can create customized, event-driven workflows with the help of an intuitive visual workflow designer. Stay updated with the latest information on Written, Earned, and Unearned premiums, as all pages, cards, reports, emails, and additional materials are automatically preserved for convenient review and sharing among team members. Moreover, it accommodates currency collection in a multitude of digital formats, such as ACH, EFT, electronic checks, credit cards, and bank cards. A strong information technology framework within an insurance firm should focus on a system that ensures widespread accessibility while also improving operational efficiency. Moreover, the capabilities of Mercury enable insurers to optimize their processes, granting them a competitive advantage in the ever-changing landscape of the insurance industry. In doing so, Mercury not only enhances productivity but also supports insurers in adapting to new market demands more effectively.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quick Silver Systems

Date Founded

2018

Company Location

United States

Company Website

www.quicksilversystems.com

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Popular Alternatives

Guidewire ClaimCenter Reviews & Ratings

Guidewire ClaimCenter

Guidewire Software

Popular Alternatives

DXC Assure Reviews & Ratings

DXC Assure

DXC Technology
Cloud Claims Reviews & Ratings

Cloud Claims

APP Tech
Cara VR Reviews & Ratings

Cara VR

Foundry
InsureCert Reviews & Ratings

InsureCert

InsureCert Systems
Generis CARA Reviews & Ratings

Generis CARA

Generis