Mercury Policy & Claims Administration vs. Macaw AMS

Mercury, created by Quick Silver Systems, provides insurance companies in the Automobile, Property, and Casualty fields with an effective online platform for rating, quoting, binding, processing payments, and managing claims. By allowing online access to documents, bill payments, and initial loss notifications, it significantly lowers the number of customer service inquiries. The system is API-driven and modular, making it easy to integrate with both new and existing data sources. Its fully digital document generation and web-based platform guarantee compatibility with all devices. Users can create customized, event-driven workflows with the help of an intuitive visual workflow designer. Stay updated with the latest information on Written, Earned, and Unearned premiums, as all pages, cards, reports, emails, and additional materials are automatically preserved for convenient review and sharing among team members. Moreover, it accommodates currency collection in a multitude of digital formats, such as ACH, EFT, electronic checks, credit cards, and bank cards. A strong information technology framework within an insurance firm should focus on a system that ensures widespread accessibility while also improving operational efficiency. Moreover, the capabilities of Mercury enable insurers to optimize their processes, granting them a competitive advantage in the ever-changing landscape of the insurance industry. In doing so, Mercury not only enhances productivity but also supports insurers in adapting to new market demands more effectively.

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.