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What is Merkur Travel Office?
The travel industry is witnessing a significant shift as online booking platforms increasingly take the lead, attracting customers away from conventional travel agencies. This shift is primarily driven by the growing number of internet users who enjoy the ease of booking their travel arrangements online. To stay relevant in this competitive landscape, traditional travel agencies must focus on delivering exceptional customer service as their unique selling point. For smaller and medium-sized agencies, improving operational efficiency presents an essential challenge that must be tackled promptly. Finding the right equilibrium between cutting costs and upholding excellent service quality is crucial for survival. In this dynamic environment, it is imperative for travel agencies to adjust their business size according to changing economic conditions. With a rich history of over twenty years in travel technology, Merkur’s Travel Office 9.0 has been designed specifically to cater to the needs of small and medium-sized travel agencies, equipping them with the tools necessary to succeed in a challenging market. This specialized software not only optimizes daily operations but also elevates the overall customer experience, enabling agencies to retain their competitive advantage in the face of rising online booking options. Ultimately, the integration of such tailored solutions can lead to improved customer relationships and sustained growth for travel agencies navigating this new era.
What is Agoda?
Agoda has emerged as a leading online travel booking platform that is experiencing rapid growth on an international scale. Established in 2005 in Singapore as a pioneering e-commerce initiative, it boasts an impressive network comprising 2 million accommodations in over 200 countries and territories. This platform caters to travelers by offering a wide selection of choices, from luxurious hotels to affordable apartments, homes, and villas, ensuring that various travel preferences and budgets are addressed. Headquartered in Singapore, Agoda operates as a subsidiary of Booking Holdings (Nasdaq: BKNG) and employs more than 4,000 staff members across more than 30 countries. The user-friendly website and mobile app are available in 38 languages, making it easily accessible to a diverse global audience. This broad presence and extensive offerings have solidified Agoda's reputation as a favored option for travelers seeking accommodations around the world, and its commitment to enhancing user experience continues to drive its popularity.
Integrations Supported
Booking Automation
Check-Inn PMS
Effective Tours
Hostaway
Hostel Mate
Little Hotelier
ONDA
Profitroom Booking Engine
ProvenExpert.com
Rannkly
Integrations Supported
Booking Automation
Check-Inn PMS
Effective Tours
Hostaway
Hostel Mate
Little Hotelier
ONDA
Profitroom Booking Engine
ProvenExpert.com
Rannkly
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Merkur Systems
Company Location
Germany
Company Website
www.merkursoft.de
Company Facts
Organization Name
Booking Holdings
Date Founded
1996
Company Location
United States
Company Website
agoda.com
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations